Subject: Ticket Assigned - Refund problem
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 25 Mar 2021 04:21:31 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Refund problem Hello there is a problem with me in order number 2001019444, i received an order in 28feb and i went to refund the order but the system was down and they said to me to come in another day then i went to the store again in 2mar and they said that the system still down. I got today to the store they sayd that today is the 15th day from receiving the order and they cant refund the order so i want your help in this problem. 
Thank you

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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2245356