Subject: Ticket Assigned - Order #7441401616
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 25 Mar 2021 04:21:21 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Order #7441401616 Dear Sir,

this is further to the discussion i had with Mr. Osama regarding my Order 

i have received two SMS messages  (12th March and 14th March ) saying the we missed to contact you   but  i have never received a call fro your courier service.

when i called and asked this about customer care Representative (Mr. Osama ) he said the order has been canceled and will refund the money 

i state that  i dont want my money refund and i want  my items   also i said i wanted to contact the Manager regarding this issue after  Mr. Osama siad that he is unable to connect him. 

this is completely misleading the  customers and i am really  disappointed the service offered me because i  have been ordering the things from your website since long times.

i kindly request you to deliver my items ASAP.

Regards, 

Amal Tharanga 

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2245294