Subject: New Reply Received - I need Refund for my order that been cancelled
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 24 Mar 2021 19:00:50 +0000

Hi Prince Malik,  The customer has responded to the ticket.  I need Refund for my order that been cancelled  Ticket comment <div>Give me proof thaty payment had been back in my account. Thank you. <br><br>
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<div>On Monday, March 22, 2021, Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Celeste,<br><br>Thanks for reaching out to us.<br><br>With reference to order # 9643338668.<br><br>We truly apologize for the inconvenience however, please understand whenever you place an order, all the items that you want to purchase go to our quality team for a quality check to make sure they are in good condition to be sent to you.<br><br>This order is cancelled, during quality check we found out that item (Wonder Woman Graphic Print Sweat Top with Round Neck and Long Sleeves) were not in a good condition to be sold and that was the last of their stock hence we took them out of your order. </div>
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<br>We will not be happy either if you receive bad items in your order, this is the reason why this one item were cancelled and you received a notification regarding the same items.<br><br>Also, we would like to inform you that at that time your amount was only authorised and we have cancelled the authorization and payment have been back to your bank account we would request you to check with your bank for the same.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your Friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2274373