Subject: Ticket Assigned - Re: We’ve received your return request.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 24 Mar 2021 12:14:27 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your return request.  Dears,
For the below return request, please issue me credit rather than transferring in my credit card. As my bank was Alawal and they have merged with SABB and now they cancelled our old credit cards from 13-March-2021. So any return to the card ending with 6279 shall be rejected. So please issue me store credits for my future purchases.
Thanks.
Regards,
Toqueer Amjad+966548419655
    On Wednesday, March 10, 2021, 10:58:51 PM GMT+3, Centrepoint <[email-masked]> wrote:  

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We’ve received your return request.

Hi Toqueer Amjad, thank you for getting in touch with us. Here’s how your return 1000622990 for order 6280896839 will work.Our delivery partner will pick up your return in around 2-5 business days.
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|  Order Details   |
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Item
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Description
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Total Price
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|  LIFESTYLE  |
|  BESSIE London Solid Crossbody Bag  |
| Color: Red |
| Quantity: 1 |

  |  SAR 89  |

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|  Total | SAR 89  |

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1. Box up your return
 
 Please include the invoice, price tags and any warranty information. 
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2. Hand over your return
 
Our delivery partner will pick it up from your doorstep. 
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3. Receive your refund
 
 This will be issued after we receive your products in our warehouse and conduct a quality check. 
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Here's how your refund works:
    
   - If you’ve paid by Cash on Delivery, your refund will be credited to your My Credit balance under your account.
   - Refunds to your Credit Card or Debit Card may take 7-14 business days to process.
   - Refunds for any Shukrans, Gift Cards or Return Vouchers you've spent will also be credited to your My Credit balance.
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2245023