Subject: New Reply Received - Order # 9644146008 damaged
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 24 Mar 2021 10:10:59 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Order # 9644146008 damaged  Ticket comment <div dir="auto">Hello,</div>
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<div dir="auto">Thank you for your email. </div>
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<div dir="auto">Now I want to order a mattress that goes with the crib however the issue is still not yet solved so my plan is on hold. I will be waiting for your prompt response n solution!</div>
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<div dir="auto">Thanks!</div>
<div dir="auto">Xandi </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, 24 Mar 2021 at 2:07 PM Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hi Xandi,<br><br>Thanks for your prompt response.<br><br>We are truly sorry for the delay caused in resolving the issue. We can understand your concern and your disappointment here. This is surely not the experience we want our customers to have when they shop with us.<br><br>We would like to inform you that we have escalated the issue to the relevant team resolve it on a top priority.<br><br>We really appreciate your understanding and cooperation. </div>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2285660