Subject: Ticket Assigned - Conversation with rabia adil / C&C
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 23 Mar 2021 10:36:49 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with rabia adil / C&C rabia adil                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  rabia adil Bot:  Hi Rabia Adil ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9643980791 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0555927259            02:26 PM, 23rd Mar                   Prince                   Hi Rabia, Good Morning. Thank you for contacting us. My name is Prince, I will be happy to assist you.           02:26 PM, 23rd Mar                     rabia adil                    Hi prince           02:27 PM, 23rd Mar                   Prince                   As we can see you are contacting us regarding this order 9643980791. Kindly confirm us           02:27 PM, 23rd Mar                     rabia adil                    I want to enquire about my order           02:27 PM, 23rd Mar                     rabia adil                    Yes this is my order number           02:28 PM, 23rd Mar                     rabia adil                    When i would be able to collect it from max store madina mall           02:28 PM, 23rd Mar                   Prince                   Kindly allow us a moment to check.\           02:28 PM, 23rd Mar                     rabia adil                    Ok           02:28 PM, 23rd Mar                     rabia adil                    Waiting           02:28 PM, 23rd Mar                   Prince                   We see that you have placed your order on 21 Mar, 2021. We would like to inform that your order is ready to shipped and click and collect orders are usually delivered to the stores and are ready to pick-up within 2-3 working days.   You’ll receive an SMS and an email when your order is ready for collection.           02:32 PM, 23rd Mar                   Prince                   Is there anything else i can help you with?           02:34 PM, 23rd Mar                   Prince                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:36 PM, 23rd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2290740