Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 23 Mar 2021 10:02:58 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto"><span style="font-family:sans-serif;font-size:12.8px">I haven't received it yet.i almost daily complain to max live chat now i am tired of giving details about my order. Email, call on call center they put me  stand by on waiting for long  you send me used open product and then not respond to me really i will never recommend to anyone  shopping with max online its my worst experience Please return these open and used products and give my money back </span></div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">---------- Forwarded message ---------<br>
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<div>From: <strong class="gmail_sendername" dir="auto">sehar khalid</strong> <span dir="auto">&lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;</span><br>Date: Tue, Mar 23, 2021, 1:01 PM<br>Subject: Re: [#2200662] - Returns<br>To: Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br><br><br>
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<div dir="auto">I haven't received it yet.i almost daily complain to max live chat now i am tired of giving details about my order. Email, call on call center they put me  stand by on waiting for long  you send me used open product and then not respond to me really i will never recommend to anyone  shopping with max online its my worst experience Please return these open and used products and give my money back </div>
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<div dir="ltr" class="gmail_attr">On Tue, Mar 16, 2021, 12:26 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr"><div dir="ltr">Hi Sehar,<br><br>Thank you for keeping in touch, do not hesitate to contact us if you have any inquiry.<br><br>We want to confirm with you ​that we created a return request for the damaged items. <br><br>Apologize for the inconvenience that occurred.<br><br><br>Your Friends,  <br>Support Team <br>
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                            On
                            Mon, 15 Mar at  5:08 PM
                            <span>,  Sehar khalid &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;  wrote:
                            <div dir="auto">Please return these items from. My order you send me these all open and use smell very bad in lip gloss all open<div dir="auto">My order number is 6280032201 </div>
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<div>On Thu, Mar 11, 2021, 12:26 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote:<br>
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	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Sehar,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We sincerely apologize for the inconvenience caused.<br><br>We have forwarded your query to the relevant team and will be in touch with you asap to assist you in resolving this concern.<br><br>We request you to please allow us some time so we can work on this and do the needful.<br><br>We appreciate your patience.<br><br>Your Friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2200662