Subject: Ticket Assigned - Conversation with manisha / return
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 23 Mar 2021 08:47:37 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with manisha / return manisha                    Bot:  Hi again! Bot:  Please enter your name Customer:  manisha Bot:  Hi Manisha ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            12:30 PM, 23rd Mar                   Prince                   Hi Manisha, Good afternoon my name is Prince.Thank you for contacting us. I will be happy to help you!           12:31 PM, 23rd Mar                   Prince                   Could you please share your order number so that I can assist you further?           12:31 PM, 23rd Mar                     manisha                    wanted to inquire about my two returns           12:31 PM, 23rd Mar                     manisha                    i was told that it will be collected           12:31 PM, 23rd Mar                     manisha                    but till now no one has come           12:32 PM, 23rd Mar                     manisha                    9642955310 & 9638686835           12:32 PM, 23rd Mar                     manisha                    i am tired now following up           12:32 PM, 23rd Mar                     manisha                    as if you can see the earlier chats i have requested several times           12:32 PM, 23rd Mar                     manisha                    it would be better if i cna go to store and return it           12:33 PM, 23rd Mar                     manisha                    can i do that?           12:33 PM, 23rd Mar                   Prince                   Kindly allow us a moment to retrieve your information.           12:34 PM, 23rd Mar                   Prince                   You can return your items to any nearby Max store.           12:37 PM, 23rd Mar                   Prince                   So kindly confirm us i f you want to return your items to the store so that we can cancel your online return request?           12:38 PM, 23rd Mar                   Prince                   Hi, I'm not getting a response from you. Are we still connected?           12:40 PM, 23rd Mar                   Prince                   Hi Manisha, I have not received a response from you still, please confirm if we are still connected?           12:43 PM, 23rd Mar                   Prince                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           12:47 PM, 23rd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2290019