Subject: Ticket Assigned - Conversation with erika roxas / order status
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 23 Mar 2021 08:20:07 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with erika roxas / order status erika roxas                    Customer:  Hello Bot:  Hi again! Bot:  Please enter your name Customer:  erika roxas Bot:  Hi Erika Roxas ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6266629983 Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  6286629983 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            12:13 PM, 23r
 d Mar                     erika roxas                    Okay           12:13 PM, 23rd Mar                   Prince                   Hi Erika, Good morning my name is Prince.Thank you for contacting us. I will be happy to help you!           12:13 PM, 23rd Mar                     erika roxas                    Hi Prince           12:14 PM, 23rd Mar                     erika roxas                    I would like to ask, why does my order is still processing after 2 days?           12:14 PM, 23rd Mar                   Prince                   As we can see you are contacting us regarding with this order 6286629983. Kindly confirm us.           12:14 PM, 23rd Mar                     erika roxas                    yes           12:14 PM, 23rd Mar                   Prince                   Kindly allow us a moment to check.           12:15 PM, 23rd Mar                     erika roxas                    Sure           12:15 PM, 23rd Mar                   Prince                   As we ca
 n you have placed your order on 21 Mar, 2021. The orders are usually delivered within 3- 5 working days.   You can now track it online at https://rb.gy/ig3mk6 using tracking number FP0322210004928.   Our courier partner will contact you to arrange a time for delivery. The order should be with you soon.             12:17 PM, 23rd Mar                     erika roxas                    Thank you           12:18 PM, 23rd Mar                   Prince                   Is there anything else i can help you with?           12:19 PM, 23rd Mar                     erika roxas                    I'll check that :) Thank you for your assistance           12:19 PM, 23rd Mar                     erika roxas                    None anymore           12:19 PM, 23rd Mar                   Prince                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:19 PM, 23rd Mar                                          View conversation in Freshchat ht
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