Subject: Ticket Assigned - Conversation with reega saniyo / refund
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 23 Mar 2021 07:34:05 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with reega saniyo / refund reega saniyo                    Bot:  Hi again! Bot:  Please enter your name Customer:  reega saniyo Bot:  Hi Reega Saniyo ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something? You can do it in 2 easy ways.   1. Request a return online from your account. 2. Email customer care for a pick-up at [email-masked]   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            11:20 AM, 23rd Mar                   Prince                   Hi Reega Saniyo, Thank you for contacting us. How may I help you?           11:21 AM, 23rd Mar                     reega saniyo                    I returned one pro
 duct with order nuber 9642784506 on 21st of march           11:21 AM, 23rd Mar                     reega saniyo                    When i will get refund           11:22 AM, 23rd Mar                     reega saniyo                    We received your return request for order 9642784506 Juniors Textured A-line Sleeve... . Our delivery partner will pick up your return in 2-5 days.           11:22 AM, 23rd Mar                   Prince                   We sincerely apologize for the inconvenience caused. Kindly allow us a moment to retrieve your information.           11:23 AM, 23rd Mar                   Prince                   Your product will take 2-3 business days to reach our warehouse.   It will take us 1-2 business days from the time we receive your return to conduct a quality check and issue your refund.  Once the refund is processed the amount you paid online will be refunded back to your original payment method within 7-14 working days.           11:24 AM, 23rd Mar         
           Prince                   Hi, I'm not getting a response from you. Are we still connected?           11:26 AM, 23rd Mar                     reega saniyo                    Hi           11:26 AM, 23rd Mar                     reega saniyo                    Already my product they collected           11:26 AM, 23rd Mar                     reega saniyo                    How i can know whether its reacched der           11:27 AM, 23rd Mar                   Prince                   As we can see our courier partner already collected your returned items on 22 Mar, 2021.           11:29 AM, 23rd Mar                   Prince                   Hi Reega, I have not received a response from you still, please confirm if we are still connected?           11:31 AM, 23rd Mar                   Prince                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           11:33 AM, 23r
 d Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2289621