Subject: New Reply Received - Y you cheat me I want to get back my money and take your inPods
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 23 Mar 2021 06:08:08 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Y you cheat me I want to get back my money and take your inPods   Ticket comment <div dir="auto">The aramex guy last night get my headphones but didn't give back my money <br><br>Sent from my Huawei phone</div>
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>Date: Wed, Mar 17, 2021, 4:31 PM<br>To: [email-masked]<br>Subject: Re: [#2257826] - Y you cheat me I want to get back my money and take your inPods<br>
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<div dir="ltr">Hi Shabiwarrich,</div>
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<div style="line-height:1.38"><span style="color:rgb( 0 , 0 , 0 );font-family:'arial' , '-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:11pt;white-space:pre-wrap" dir="ltr">We apologies for the inconvenience caused. </span></div>
<div style="line-height:1.38"><span dir="ltr" style="color:rgb( 0 , 0 , 0 );font-family:'arial' , '-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:11pt;white-space:pre-wrap">​</span></div>
<div style="line-height:1.38"><span dir="ltr" style="color:rgb( 0 , 0 , 0 );font-family:'arial' , '-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:11pt;white-space:pre-wrap">We understand you were expecting the item to arrive to you in perfect condition, and we feel very sorry that on this instance we could not meet your expectations. We will accept a return of your item. </span></div>
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<span dir="ltr" style="color:rgb( 0 , 0 , 0 );font-family:'arial' , '-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:11pt;white-space:pre-wrap">​</span><br>
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<div style="line-height:1.38"><span dir="ltr" style="color:rgb( 0 , 0 , 0 );font-family:'arial' , '-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:11pt;white-space:pre-wrap">We raise return request for this item.We sincerely apologize for any inconvenience however, please note the courier partner may take up to 3 - 5 business days to arrange the collection. They will contact you on the following contact number when arranging the collection with you: (+966599166867). If the collection has still not been done after allowing that time please do get back to us and let us know, we will be happy to assist you further.<br></span></div>
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<span dir="ltr" style="color:rgb( 0 , 0 , 0 );font-family:'arial' , '-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:11pt;white-space:pre-wrap">​</span><br>
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<div style="line-height:1.38"><span dir="ltr" style="color:rgb( 0 , 0 , 0 );font-family:'arial' , '-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:11pt;white-space:pre-wrap">Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you get your products in good shape for your future purchases.<br></span></div>
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<span dir="ltr" style="color:rgb( 0 , 0 , 0 );font-family:'arial' , '-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:11pt;white-space:pre-wrap">​</span><br>
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<div style="line-height:1.38"><span dir="ltr" style="color:rgb( 0 , 0 , 0 );font-family:'arial' , '-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:11pt;white-space:pre-wrap">We thank you for your understanding and cooperation.<br><br>Again, please accept our sincere apologies for this.<br><br>Hope we are able to meet your expectations. <br></span></div>
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<span dir="ltr" style="font-size:11pt;font-family:'arial' , '-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;color:rgb( 0 , 0 , 0 );text-decoration:none;white-space:pre-wrap">​</span><br>
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<div style="line-height:1.38"><span dir="ltr" style="font-size:11pt;font-family:'arial' , '-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;color:rgb( 0 , 0 , 0 );text-decoration:none;white-space:pre-wrap">Your friends, </span></div>
<div style="line-height:1.38"><span style="font-size:11pt;font-family:'arial' , '-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;color:rgb( 0 , 0 , 0 );text-decoration:none;white-space:pre-wrap" dir="ltr">The Support Team</span></div>
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<span style="font-size:0px;font-family:'fdtktid';min-height:0px;height:0px;max-height:0px;line-height:0px;color:#ffffff">2257826:1125156</span>

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2257826