Subject: New Reply Received - Feedback or suggestions
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 22 Mar 2021 13:53:40 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Feedback or suggestions  Ticket comment <div dir="auto">
<div>Any update for the refund.</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, Mar 9, 2021, 1:31 PM Splash, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Ghie,<br><br>Thanks for reaching out to us and giving us the opportunity to serve you.<br><br>With reference to order # 9640081640.<br><br>We truly apologize for the inconvenience however, please understand whenever you place an order, all the items that you want to purchase go to our quality team for a quality check to make sure they are in good condition to be sent to you.<br><br>During quality check we found out that item (Solid Slim Fit Mid-Rise Trousers with Elasticated Waistband) were not in a good condition to be sold and that was the last of their stock hence we took them out of your order.<br><br>We will not be happy either if you receive bad items in your order, this is the reason why this one item were cancelled and you received a notification regarding the same items.<br><br>Also, The amount you have paid online will be
  refunded back to your original payment method within 7-14 business days.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your Friends,<br>The Support Team</div></div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2207625