Subject: New Reply Received - Re: Your Click & Collect order is confirmed!
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Mon, 22 Mar 2021 08:03:09 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Re: Your Click & Collect order is confirmed!   Ticket comment <div>U have one last day to resolve the problem or else plz refund this is not away at all to professional sales way !! If it’s not resolved by tomorrow it will be in social media !! <br>
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<div>On 22 Mar 2021, at 12:00 PM, Shoemart &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr">Hi Ghada,<br>
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Thank you for contacting us.<br>
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We are truly sorry for the delay caused in resolving the issue. We can understand your concern and your disappointment here. This is surely not the experience we want our customers to have when they shop with us.<br>
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We would like to inform you that we have escalated the issue to the relevant team resolve it on a top priority.<br>
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We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br>
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Your friends,<br>
The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2265245