Subject: Ticket Assigned - Conversation with hello / order status
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 20 Mar 2021 10:39:22 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello / order status hello                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hello Bot:  Hi Hello ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Qatar Bot:  Please enter your order number to continue Customer:  4543514656 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +97433189184            02:30 PM, 20th Mar                   Prince                  
  Hi Ahmed, Thank you for contacting us. How may I help you?           02:32 PM, 20th Mar                     hello                    I need to know when exactly the order will be delivered           02:32 PM, 20th Mar                   Prince                   As we can see you are contacting us regarding your order number 4543514656.           02:32 PM, 20th Mar                     hello                    It says on tracking shipped and out for delivery           02:32 PM, 20th Mar                   Prince                   Kindly allow us a moment to check.           02:32 PM, 20th Mar                     hello                    Yes           02:32 PM, 20th Mar                     hello                    Sure           02:32 PM, 20th Mar                   Prince                   We would like to inform you that your order is already on its way. You can now track it online at https://rb.gy/t4zw7m using tracking number FP0320210001263.   Our courier partner will contact you to 
 arrange a time for delivery. The order should be with you soon.            02:33 PM, 20th Mar                     hello                    My mobile was switched off           02:34 PM, 20th Mar                     hello                    Can i have any number to follow with           02:35 PM, 20th Mar                     hello                    I am afraid he tried to contact me           02:35 PM, 20th Mar                     hello                    It's very very important to get it today , or max tommorow morning , please help to make it happen           02:35 PM, 20th Mar                   Prince                   Our courier partner will call you again           02:36 PM, 20th Mar                     hello                    Appreciated           02:37 PM, 20th Mar                   Prince                   Is there anything else i can help you with?           02:37 PM, 20th Mar                     hello                    Thx           02:37 PM, 20th Mar                  
  Prince                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:38 PM, 20th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2274768