Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 20 Mar 2021 09:04:23 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Delivery  Ticket comment <div>Hi,</div>
<div><br></div>
<div>The item already delivered, but unfortunately the items not inside is not complete, no manual guide for the graco trolley and the some parts of rear wheel (like black extension, knot for the lock and cap for the wheel) i’ve check in the youtube some other who using the graco trolley, I saw the red plastic that consist of the parts that I need to complete the installation of graco rear wheel.</div>
<div><br></div>
<div>Please see attached screenshot from youtube for your reference of the missing items.</div>
<div><br></div>
<div>Thank you.</div>
<div><br></div>
<div>Andy<br><br><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIwMzUzMTc0OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.WxkZszO9_TSWanU6R_IZoWU6LwUTAn3OwbrLedV646c"><br><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIwMzUzMTc1MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.B78Y0Zpu3MhuVXpjwVl6OqArK7f0BqiFEAQ5_0hQTPw"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIwMzUzMTc1MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.lRLl6BE4yaeM3DvZ3qaZA2b5NpCgoFVIaCCQSOZKbEw"><div dir="ltr">
<br><blockquote></blockquote>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 20 Mar 2021, at 12:23 PM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
</div>
<blockquote><div dir="ltr">
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr"><div dir="ltr">Hi Andy,<br><br>Thank you for getting in touch with us.<br><br>With reference to order # 9641934711.<br><br>We apologize for the inconvenience this caused.<br> <br>We would like to inform you that after checking your order, we found out that your order has been delivered completely.<br> <br>We would request you to please check it once and if you still believe that you have received incomplete item please get back to us so that we can help you.<br><br>We look forward to hearing from you.<br><br>Your friends,<br>The Support Team</div></div></div>

	

</div>
</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2266892