Subject: Ticket Assigned - Conversation with grace briton/ return
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 20 Mar 2021 07:03:14 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with grace briton/ return grace briton                    Bot:  Hi again! Bot:  Please enter your name Customer:  grace briton Bot:  Hi Grace Briton ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Kuwait Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            10:53 AM, 20th Mar                   Prince                   Hi Grace Briton, Thank you for contacting us. How may I help you?           10:54 AM, 20th Mar                   Prince                   Could you please share your order number so that I can assist you further?           10:54 AM, 20th Mar                     grace briton                    just a moment..           10:54 AM, 20th Mar                     grace briton                    8240695588           10:55 AM, 20th Mar                     grace briton                    i just want to follow up my return process..           10:56 AM, 20th Mar                   Prince                   Kindly allow us a moment to check.           10:56 AM, 20th Mar                     grace briton                    sure           10:57 AM, 20th Mar                   Prince                   As per the record we can see that we have already created a return request on 17 Mar, 2021.  Our courier team will contact you in 3-5 working days for the collection. Under the tracking ID # RP0317210003866.           10:58 AM, 20th Mar                   Prince                   Is there anything else i can help you with today?           11:00 AM, 20th Mar                     grace briton                    nothing else thanks           11:02 AM, 20th Mar                   Prince                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:02 AM, 20th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2273452