Subject: Ticket Assigned - Conversation with hodan / order status
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 20 Mar 2021 06:58:52 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hodan / order status hodan                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hodan Bot:  Hi Hodan ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9643308227 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  00971509971381            10:47 AM, 20th Mar                   Pr
 ince                   Hi Hodan, Thank you for contacting us. How may I help you?           10:48 AM, 20th Mar                   Prince                   As we can see you are contacting us regarding this order 9643308227. Please confirm us?           10:48 AM, 20th Mar                   Prince                   Hi, I'm not getting a response from you. Are we still connected?           10:52 AM, 20th Mar                   Prince                   Hi Hodan, I have not received a response from you still, please confirm if we are still connected?           10:55 AM, 20th Mar                   Prince                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           10:58 AM, 20th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2273437