Subject: Ticket Assigned - Conversation with priyanka / escalation
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 20 Mar 2021 06:56:40 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with priyanka / escalation priyanka                    Bot:  Hi again! Bot:  Please enter your name Customer:  priyanka Bot:  Hi Priyanka ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9643051641 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            10:43 AM, 20th Mar                   Prince                   Hi Priyanka, Thank you for contacting us. How may I help you?           10:45 AM, 20th Mar         
             priyanka                    Update on my order           10:45 AM, 20th Mar                     priyanka                    It was suppose to deliver in one day           10:46 AM, 20th Mar                   Prince                   As we can see you are contacting us regarding this order 9643051641.           10:46 AM, 20th Mar                     priyanka                    I chose to pick up from bubbles laundry but no update till now           10:46 AM, 20th Mar                     priyanka                    Yes same order           10:46 AM, 20th Mar                   Prince                   Kindly allow us a moment to retrieve your information.           10:50 AM, 20th Mar                   Prince                   We sincerely apologize for the inconvenience caused. We have forwarded your query to the concerned team and will be in touch with you on email ([email-masked]).           10:52 AM, 20th Mar                   Prince                   Is th
 ere anything else i can help you with?           10:54 AM, 20th Mar                   Prince                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:56 AM, 20th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2273431