Subject: Ticket Assigned - Conversation with salim sa / order cancellation
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 20 Mar 2021 06:32:48 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with salim sa / order cancellation salim sa                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  salim sa Bot:  Hi Salim Sa ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Qatar Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  /startOver Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +97477290894            10:20 AM, 20th Mar                     salim sa                    My order number 4543694450I want to cancel change mind           10:20 AM, 20th Mar                     salim sa                    Hello           10:21 AM, 20th Mar                   Bot                   أهلا مرة أخرى!           10:21 AM, 20th Mar                     salim sa                    Cancel this order number 4543694450           10:21 AM, 20th Mar                   Prince                   Hi Salim, Thank you for contacting us. How may I help you?           10:23 AM, 20th Mar                   Prince                   As we can see you are contacting us regarding this order 4543694450. Kindly confirm us?           10:24 AM, 20th Mar                   Prince                   Hi, I'm not getting a response from you. Are we still connected?           10:27 AM, 20th Mar                   Prince                   Hi Salim, I have not received a response from you still, please confirm if we are still connected?           10:29 AM, 20th Mar                   Prince                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           10:32 AM, 20th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2273326