Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 20 Mar 2021 05:28:26 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto" style="direction: ltr; margin: 0px; padding: 0px; font-family: sans-serif; font-size: 11pt; color: black">
Hello <br>
</div>
<div dir="auto" style="direction: ltr; margin: 0px; padding: 0px; font-family: sans-serif; font-size: 11pt; color: black">
<br>
</div>
<div dir="auto" style="direction: ltr; margin: 0px; padding: 0px; font-family: sans-serif; font-size: 11pt; color: black">
Below is the paper I received from the man who came and collected the two items he said based on it the refond.will be made. And  Attached are the items names and order number</div>
<div dir="auto" style="direction: ltr; margin: 0px; padding: 0px; font-family: sans-serif; font-size: 11pt; color: black">
Appreciating.your.assistance<img id="c1d7d485-7885-44ad-816e-1a8520f648f1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIwMzUxNDc4MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.2aL25_awWCDY_zg-hYTFfT4obBJSbyzxcbbw1jslo5o" alt="Image" style="max-width: 100%">
<div id="br-id-4b2bbfb3-9db0-4768-9e39-20fce5e8911c">
<br>
</div>
</div>
<div dir="auto" style="direction: ltr; margin: 0px; padding: 0px; font-family: sans-serif; font-size: 11pt; color: black">
<img id="8c5ff95d-542a-4dd0-bb46-27f049e981b8" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIwMzUxNDc4MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.LdOtkRA7H-0IibQJvRSEm_acDYBhtKyIIEukmSBR0SM" alt="Image" style="max-width: 100%">
<div id="br-id-a775f908-7eea-4a79-b31b-928104e16f55">
<br>
</div>
<img id="6bfe05ae-0eb4-428e-9735-0d11d31d5b55" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIwMzUxNDc3OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.LJQTxsW_c7-BHRWJhGNwLrmU71E0N_aRn8k8cqmimZU" alt="Image" style="max-width: 100%">
<div id="br-id-ec57d886-73d7-4b06-a3be-4379b61204f4">
<br>
</div>
<br>
<br>
</div>
<div dir="auto" style="direction: ltr; margin: 0px; padding: 0px; font-family: sans-serif; font-size: 11pt; color: black">
<span id="OutlookSignature">
<div dir="auto" style="direction: ltr; margin: 0px; padding: 0px; font-family: sans-serif; font-size: 11pt; color: black">
Regards<br>
<br>
</div>
<div dir="auto" style="direction: ltr; margin: 0px; padding: 0px; font-family: sans-serif; font-size: 11pt; color: black">
Ange<br>
<br>
</div>
<div dir="auto" style="direction: ltr; margin: 0px; padding: 0px; font-family: sans-serif; font-size: 11pt; color: black">
0563032395<br>
<br>
<br>
</div>
</span><br>
</div>
<img id="01d092c6-098e-4273-9c1a-18c616e18c09" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIwMzUxNDc4MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.SHRBlF9SupXM-RNHg_rWHdAdJSv_qgZIXAoFUk0WUGY" alt="Image" style="max-width: 100%">
<div id="br-id-cb7a6008-4eac-4020-8f66-e2223cb4dcf9">
<br>
</div>
<div id="id-1a5886b6-cd69-47e9-bdb9-d608e060b66c" class="ms-outlook-mobile-reference-message">
<div style="font-family: sans-serif; font-size: 13.2pt; color: rgb(0, 0, 0)">
<br>
</div>
<hr style="display:inline-block;width:98%">
<div id="divRplyFwdMsg"><strong></strong></div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<strong>Sent:</strong> Friday, March 19, 2021, 2:19 PM<br>
<strong>To:</strong> [email-masked]<br>
<strong>Subject:</strong> Returns<br>

<br>

</div>
<div style="font-size:14px">
<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 2245516</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
<div dir="ltr">
<br>
</div>
<div dir="rtl">عميلنا العزيز,<br>
<br>
تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 2245516<br>
<br>
نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br>
<br>
نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br>
<br>
نتطلع الى ردكم.</div>
<div dir="ltr">
<span>-</span>——</div>
<div dir="ltr">Prince Malik : </div>
<div style="font-size:14px">
<div dir="ltr">
<div dir="ltr">Hi Ange,<br>
<br>
Thank you for confirming us.<br>
<br>
We would request you to please let us know your order number along with the item name so that we can further assist you.<br>
<br>
We look forward to hearing from you.<br>
<br>
Your friends,<br>
The Support Team<br>
<br>
</div>
</div>
<div dir="ltr">
<div>
<br>
</div>
</div>
</div>
<div></div>
<div>
<br>
</div>
<br>

</div>
<br>

</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2245516