Subject: Ticket Assigned - Click & Collect
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 20 Mar 2021 03:01:30 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Click & Collect I placed order#9639888035 on 5th of march and since then the status of my order is showing.. processing.
It is too late and the event has passed for which it was intended to be used. Now I would like to get a refund and cancel the order. The amount is AED 76. 
Kindly reach me as soon as you get this. https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2264677