Subject: New Reply Received - Promotions or Gift Vouchers
From: Splash <[email-masked]>
To: [email-masked]
Date: Fri, 19 Mar 2021 16:51:27 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Promotions or Gift Vouchers  Ticket comment <div dir="auto">Dear Splash Team<div dir="auto"><br></div>
<div dir="auto">Pls provide me the email addresses of your HOD or Manager if u re not able to resolve the issue </div>
<div dir="auto"><br></div>
<div dir="auto">I should receive the email address for them by Sunday day end</div>
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<div dir="auto">Regards </div>
<div dir="auto"><br></div>
<div dir="auto">Kelwyn</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, Mar 11, 2021, 5:33 PM KELWYN PINTO &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="auto">Dear Splash team<div dir="auto"><br></div>
<div dir="auto">Thank you for your response with sheer disappointed with such negative solutions.</div>
<div dir="auto"><br></div>
<div dir="auto">Pc of advice pls mention how to avail the offer on your web portal. Your lack in makeing customer aware how to avail needs serious responsibility.</div>
<div dir="auto"><br></div>
<div dir="auto">I am an x landmark employees. Never the less a seriously disappointed in your response for customer resolution of issues with the offers mentioned on your web portal is very week. </div>
<div dir="auto"> Pls get it improvements done</div>
<div dir="auto"><br></div>
<div dir="auto"><br></div>
<div dir="auto">Thank you  </div>
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<br><div class="gmail_quote">
<div dir="ltr" class="gmail_attr">On Thu, Mar 11, 2021, 5:20 PM Splash &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Kelwyn,<br><br>Thank you for your prompt response.</div>
<div dir="ltr">​<br>
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<div dir="ltr">We sincerely apologize for the inconvenience caused.</div>
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<div dir="ltr">We would like to inform you that once the order is delivered after that we are unable to provide you the offer.</div>
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<div dir="ltr">We thank you for understating and cooperation.<br><br>Feel free to reach out to us for any further assistance.<br><br>Your friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2221307