Subject: New Reply Received - Re: Your products are on the way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 19 Mar 2021 09:27:35 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div dir="auto">It would be better if you could just bring me L size since the XL is a little too big for me</div>
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<div>On Fri, 19 Mar 2021, 12:18 pm Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Mbarak,<br><br>Thank you for getting in touch with us.</div>
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<div dir="ltr">We sincerely apologize however, we do not have an exchange option available at this time but we welcome you to shop for a new piece on our website or from a store near you, and return the product to us.</div>
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<div dir="ltr">As per the record we can see that you have already created a return request on 18 Mar, 2021.<br><br>Our courier team will contact you in 3-5 working days for the collection. Under the tracking ID # RP0318210001616.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2259516