Subject: New Reply Received - Returns
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 19 Mar 2021 08:56:19 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Returns  Ticket comment <div>unfortunately i cannot find the receipt nor email with order number. Kindly trace this order under my email address as all my baby needs were purchased from babyshop. I look forward to hearing from you soon as this item is</div>
<div>very essential. The box and manuals are still with me. <br><div><div>
<br><div>Email. [email-masked]</div>
<div>Name. Lara Carla Salvacion</div>
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<br><div dir="ltr"><div style="direction: inherit">Thank you!</div></div>
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<div>On Mar 19, 2021, at 10:55 AM, Babyshop &lt;[email-masked]&gt; wrote:<br><br>
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	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr"><div dir="ltr">Hi Lara,<br><br>Thank you for getting in touch with us.<br> <br>We sincerely apologize for the inconvenience caused.<br><br>This is really unfortunate that you had received a damaged item in your purchase with us. We understand that you are sceptical about your future purchases.<br><br>Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you get your products in good shape for your future purchases.<br><br>Please let us know your order number so that we can further assist you.<br><br>We look forward to hearing from you.<br><br>Your friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2269240