Subject: New Reply Received - Re: How did you enjoy shopping with us?
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 18 Mar 2021 09:49:38 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Re: How did you enjoy shopping with us?  Ticket comment <div dir="auto" style="direction: ltr; margin: 0; padding: 0; font-family: sans-serif; font-size: 11pt; color: black">
Hello, I wanted to note that this is not the first time with make up, I have ordered a Nouba blusher before it was not used but it was all sticky with some glue inside the box.<br>
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Here are some pictures for the Rimmel highlighter I ordered. <img id="ca99cd8e-dc71-40d7-b3fb-0b46826d43dd" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIwMjg1NTcyOCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9._n4SgDV9X9WcW6KBUPYmsYGwBnBtsGyTOtkIGNbGG5w" alt="Image" style="max-width: 100%">
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Get <a href="https://aka.ms/AAb9ysg" rel="noreferrer">Outlook for Android</a>
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<strong>Sent:</strong> Wednesday, March 17, 2021, 9:02 AM<br>
<strong>To:</strong> [email-masked]<br>
<strong>Subject:</strong> Re: [#2241168] - Re: How did you enjoy shopping with us?<br>

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<div dir="ltr">Hi Marwa,<br>
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Thank you for getting in touch with us.<br>
 <br>
With reference to order # 8241060056.<br>
<br>
We sincerely apologize for the inconvenience caused.<br>
<br>
This is really unfortunate that you had received a used item in your purchase with us. We understand that you are sceptical about your future purchases.<br>
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Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you get your products in good shape for your future purchases.<br>
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We would also request you to provide us some snapshots of the used item you have received.<br>
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We look forward to hearing from you.<br>
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Your friends,<br>
The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2241168