Subject: New Reply Received - My Account
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 17 Mar 2021 04:08:29 +0000

Hi Prince Malik,  The customer has responded to the ticket.  My Account  Ticket comment <div class="WordSection1">
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Greetings,</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Thanks for your reply. However, I said in my note earlier when I do the mentioned steps no email comes to my registered email and I tried several times.</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Regards.</span></div>
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<div>From:<span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Centrepoint &lt;[email-masked]&gt;
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<b>Sent:</b> Wednesday, 17 March, 2021 7:52 AM<br>
<b>To:</b> Ahmad Mustafa Mohammd Shaban &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2241184] - My Account</span>
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<div class="MsoNormal"><strong><i><span style='font-family:"Calibri",sans-serif'>This is an External Email. If suspicious, report to:
<a href="mailto:[email-masked]" rel="noreferrer"><span style="font-weight:normal">[email-masked]</span></a>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Ahmad,<br>
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Thank you for reaching out to us and giving us the opportunity to serve you.<br>
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We sincerely apologize for the issue that you are facing however, please simply follow the below steps to reset the password for your account:<br>
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1. Click on "Forgot Password" Link on the login window.<br>
2. Enter your registered email address.<br>
3. Check your registered email inbox/spam folder.<br>
4. Click on the password reset link and change your password.<br>
5. You can login now with your new password<br>
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Please do not hesitate to write back to us if the issue still persists. We will be happy to investigate further.<br>
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We hope this helps and have a great day! Stay Safe!<br>
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Your Friends,<br>
The Support Team</span></div>
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<span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>2241184:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2241184