Subject: Ticket Assigned - Conversation with User/ C&C follow up
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 26 Feb 2021 08:17:27 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User/ C&C follow up User                    Hi there           12:10 PM, 26th Feb                     User                    When will my order be ready?           12:10 PM, 26th Feb                   Prince                   Hi, Thank you for contacting us. My name is Prince How may I help you?           12:10 PM, 26th Feb                   Prince                   Please do let us know the order number?           12:11 PM, 26th Feb                     User                    It is 6277229475           12:11 PM, 26th Feb                   Prince                   Kindly allow me a moment to check.           12:13 PM, 26th Feb                     User                    Ok           12:13 PM, 26th Feb                   Prince                   We see that you have placed your order on 24 Feb, 2021. We would like to inform that your order is ready to shipped and click and collect orders are usually delivered to the stores and are ready to pick-up within 3 - 5 working days.   You’ll receive an SMS and an email when your order is ready for collection. ​           12:15 PM, 26th Feb                     User                    Okay           12:16 PM, 26th Feb                     User                    thank you for your time           12:16 PM, 26th Feb                     User                    bye Prince. Have a good day           12:16 PM, 26th Feb                   Prince                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:16 PM, 26th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2157010