Subject: Ticket Assigned - Conversation with joaname/ Escalation
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 26 Feb 2021 05:53:56 +0000 (UTC)

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with joaname/ Escalation joaname                    /startOver           09:46 AM, 26th Feb                   Bot                   يرجى إدخال اسمك           09:46 AM, 26th Feb                   Prince                   Hi, Thank you for contacting us. My name is Prince. How may I help you?           09:47 AM, 26th Feb                     joaname                    [Bot Error Message] User is chatting with the Bot currently           09:47 AM, 26th Feb                   Prince                   Kindly elaborate your query so, that i can assist you better.           09:48 AM, 26th Feb                     joaname                    My order already takes to much time already more than 3days still I don't received message about my order           09:49 AM, 26th Feb                     joaname                    8236928685 this my order #           09:50 AM, 26th Feb                   Prince                   Kindly allow me a moment to retrieve your infomation.           09:50 AM, 26th Feb                     joaname                    Ok thank you           09:51 AM, 26th Feb                   Prince                   We sincerely apologize for the inconvenience caused. We have forwarded your query to the concerned team and will be in touch with you on email ([email-masked]).           09:51 AM, 26th Feb                     joaname                    Ok il be waiting thank you so much           09:52 AM, 26th Feb                   Prince                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:52 AM, 26th Feb                     joaname                    You too..           09:52 AM, 26th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2156744