Subject: Ticket Assigned - Conversation with User / contact number update escalation
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 25 Feb 2021 08:00:07 +0000 (UTC)

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User / contact number update escalation User                    Hello           11:46 AM, 25th Feb                   Bot                   Hi again!           11:46 AM, 25th Feb                     User                    I want to check  my order           11:46 AM, 25th Feb                   Prince                   Hi, Thank you for contacting us. My name is Prince. How may I help you?           11:47 AM, 25th Feb                   Prince                   Please do let us know the order number?           11:47 AM, 25th Feb                     User                    Its 6276442682           11:50 AM, 25th Feb                     User                    Please change  the number  given in the address its wrong           11:51 AM, 25th Feb                     User                    Correct  number is 0562719257           11:52 AM, 25th Feb         
           Prince                   Kindly allow us a moment to retrieve your information.           11:53 AM, 25th Feb                   Prince                   We have forwarded this updated contact number to our courier team and will get back to you on email ([email-masked]).           11:58 AM, 25th Feb                     User                    Ok           11:59 AM, 25th Feb                   Prince                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:59 AM, 25th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2152717