Subject: Ticket Assigned - Conversation with mohd sadik hashmi / return
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 25 Feb 2021 07:31:10 +0000 (UTC)

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mohd sadik hashmi / return mohd sadik hashmi                    Bot:  Hi again! Bot:  Please enter your name Customer:  mohd sadik hashmi Bot:  Hi Mohd Sadik Hashmi ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  /startOver Bot:  Please enter your number Customer:  0548264006            11:08 AM, 25th Feb                   Prince                   Hi, Thank you for contacting us. My name is Prince. How may I help you?           11:08 AM, 25th Feb                     mohd sadik hashmi                    before 3 days i get one order i want return this order           11:08 AM, 25th Feb                   Prince                   Please do let us know the order number?           11:09 AM, 25th Feb                     mohd sadik hashmi                    even i send return requests but no replg           11:09 AM, 25th Feb                   Prince                   Please do let us know the order number?           11:10 AM, 25th Feb                     mohd sadik hashmi                    6275816998           11:11 AM, 25th Feb                   Prince                   Kindly allow us a moment to check.           11:12 AM, 25th Feb                     mohd sadik hashmi                    ok mrs princ           11:12 AM, 25th Feb                     mohd sadik hashmi                    on my near have one store centerpoint can i  return there           11:15 AM, 25th Feb                   Prince                   As per the record we can see that you have already created a return request on 23 Feb, 2021.  Our courier team will contact you in 3-5 working days for the collection. Under the tracking ID # RP0223211000188.           11:15 AM, 25th Feb                     mohd sadik hashmi                    on my near have one store centerpoint can i return there           11:16 AM, 25th Feb                   Prince                   Yes, you can return it on any nearby centrepoint store but for that we have to cancelled the online return request.           11:16 AM, 25th Feb                     mohd sadik hashmi                    iff i cancel return requests they will return or not           11:16 AM, 25th Feb                     mohd sadik hashmi                    i  think  thay need receipt but it's online order so i I don't have receipt           11:17 AM, 25th Feb                   Prince                   You can return your items just showing them the order confirmation email.           11:18 AM, 25th Feb                   Prince                   Kindly confirm us if you want us to cancel the online return request.           11:19 AM, 25th Feb                     mohd sadik hashmi                    i am not confirm thay will return or not           11:19 AM, 25th Feb                     mohd sadik hashmi                    what can i do like that  first i return if they return i will cancelled online request           11:20 AM, 25th Feb                   Prince                   Yes, they'll take your return items.           11:21 AM, 25th Feb                     mohd sadik hashmi                    thanks you so much  sir  ???           11:22 AM, 25th Feb                     mohd sadik hashmi                    Allah give you anything what you want           11:22 AM, 25th Feb                   Prince                   Kindly confirm us so, that we can delete the online return request.           11:23 AM, 25th Feb                   Prince                   Hi, I'm not getting a response from you. Are we still connected?           11:25 AM, 25th Feb                   Prince                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           11:30 AM, 25th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2152591