Subject: Ticket Assigned - Conversation with kavitha / escalation
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 25 Feb 2021 07:10:04 +0000 (UTC)

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with kavitha /  escalation kavitha                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  my name is kavitha  i registered  for return  of 2 item still nobody came to collect  it Bot:  Please enter your name Customer:  kavitha Bot:  Hi Kavitha ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  Bahrain Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  97336102906            11:02 AM, 25th Feb                   Prince                   Hi, Thank you for contacting us. My name is Prince. How may I help you?           11:02 AM, 25th Feb                     kavitha                    I requested  for return  but nobody came to collect  it           11:03 AM, 25th Feb                     kavitha                    Now it is 14 days           11:03 AM, 25th Feb                   Prince                   Please do let us know the order number?           11:05 AM, 25th Feb                     kavitha                    LM7435038347           11:05 AM, 25th Feb                   Prince                   Kindly allow me a moment to retrieve your information.           11:06 AM, 25th Feb                   Prince                   We sincerely apologize for the inconvenience caused. We have forwarded your query to the concerned team and will be in touch with you on email ([email-masked]).           11:08 AM, 25th Feb                     kavitha                    Sure thanks           11:09 AM, 25th Feb                   Prince                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:09 AM, 25th Feb                     kavitha                    You too           11:09 AM, 25th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2152497