Subject: Ticket Assigned - Conversation with apoorva lohiya / return created
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 25 Feb 2021 06:25:25 +0000 (UTC)

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with apoorva lohiya / return created apoorva lohiya                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  apoorva lohiya Bot:  Hi Apoorva Lohiya ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0505127423            10:09 AM, 25th Feb                   Prince                   Hi, Thank you for contacting us. My name is Prince. How may I help you?           10:10 AM, 25th Feb                     apoorva lohiya                    Hi           10:10 AM, 25th Feb                     apoorva lohiya                    I wish to return a part of my order           10:10 AM, 25th Feb                     apoorva lohiya                    But my order status is not updated yet           10:10 AM, 25th Feb                   Prince                   Please do let us know the order number?           10:12 AM, 25th Feb                     apoorva lohiya                    6275773638           10:13 AM, 25th Feb                   Prince                   Kindly allow us a moment to check.           10:14 AM, 25th Feb                     apoorva lohiya                    Ok           10:14 AM, 25th Feb                   Prince                   Please let us know the items name which you would like to return so, that we can create the return request on your behalf.           10:16 AM, 25th Feb                     apoorva lohiya                    Bossini Solid Polo t shirt - BROWN           10:17 AM, 25th Feb                     apoorva lohiya                    Bossini t-shirt with polo neck - ORANGE           10:17 AM, 25th Feb                   Prince                   Kindly allow me a moment to create the return request.           10:17 AM, 25th Feb                     apoorva lohiya                    2 t shirts           10:18 AM, 25th Feb                   Prince                   Anything else?           10:18 AM, 25th Feb                   Prince                   Or these two T-shirt only?           10:18 AM, 25th Feb                     apoorva lohiya                    Only these two           10:18 AM, 25th Feb                   Prince                   Please allow me a moment to create the return request.           10:19 AM, 25th Feb                     apoorva lohiya                    Ok           10:20 AM, 25th Feb                   Prince                   We have created the return request for the above mentioned items.  Our courier team will contact you in 3-5 working days for the collection. Under the tracking ID # 46411659335.           10:21 AM, 25th Feb                     apoorva lohiya                    Ok           10:22 AM, 25th Feb                     apoorva lohiya                    Thank you so much           10:22 AM, 25th Feb                   Prince                   Is there anything else i can help you with today?           10:23 AM, 25th Feb                   Prince                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:25 AM, 25th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2152359