Subject: Ticket Assigned - Conversation with User / refund
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 25 Feb 2021 06:07:32 +0000 (UTC)

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User / refund User                    Hi just to asked i have items for returned and im not sure if they already pick it back or want i dont receive any communications.and i am suppose to be charge pay later,my concern is they should deducted the item for return right..           09:56 AM, 25th Feb                     User                    Joana marie santos 0527044165           09:56 AM, 25th Feb                   Prince                   Hi, Thank you for contacting us. My name is Prince. How may I help you?           09:56 AM, 25th Feb                   Prince                   Please do let us know your order number?           09:57 AM, 25th Feb                     User                    Hi just to asked i have items for returned and im not sure if they already pick it back or want i dont receive any communications.and i am suppose to be charge
  pay later,my concern is they should deducted the item for return right.. so what will be happen now?           09:57 AM, 25th Feb                     User                             09:59 AM, 25th Feb                     User                             09:59 AM, 25th Feb                   Prince                   Kindly allow us a moment to check.           10:00 AM, 25th Feb                   Prince                   Your product will take 2-3 business days to reach our warehouse.   It will take us 1-2 business days from the time we receive your return to conduct a quality check and issue your refund.  Once the refund is processed the amount you paid online will be refunded back to your original payment method within 7 - 14 working days.           10:03 AM, 25th Feb                   Prince                   Hi, I'm not getting a response from you. Are we still connected?           10:05 AM, 25th Feb                   Prince                   As we have not received a re
 sponse, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           10:07 AM, 25th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2152292