Subject: Ticket Assigned - Conversation with User / wrong item
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 25 Feb 2021 05:54:09 +0000 (UTC)

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User / wrong item User                    Hello           09:46 AM, 25th Feb                   Bot                   Hi again!           09:46 AM, 25th Feb                   Prince                   Hi, Thank you for contacting us. My name is Prince. How may I help you?           09:46 AM, 25th Feb                     User                    I had purchase two jogg pants, but delivery is different from what I ordered           09:46 AM, 25th Feb                     User                    Now how I return the product           09:47 AM, 25th Feb                   Prince                   We sincerely apologize for the inconvenience caused.  This is really unfortunate that you had received a wrong item in your purchase with us. We understand that you are sceptical about your future purchases.  Please be assured as we have forwarded this issue to our co
 ncerned team and they are going to make sure you get your proper products for your future purchases.  We would also request you to provide us some snapshots of the wrong item you have received along with the item name.           09:48 AM, 25th Feb                     User                    Thia time I am in the office when I go home I will revert back to you           09:49 AM, 25th Feb                   Prince                   Sure           09:50 AM, 25th Feb                   Prince                   Is there anything else i can assist you with right now?           09:50 AM, 25th Feb                   Prince                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:53 AM, 25th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2152236