Subject: Ticket Assigned - Conversation with User / delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 25 Feb 2021 05:30:45 +0000 (UTC)

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User / delivery User                    Good morning           09:21 AM, 25th Feb                     User                    I didn't receive my order till now           09:21 AM, 25th Feb                   Prince                   Hi, Thank you for contacting us. My name is Prince. How may I help you?           09:21 AM, 25th Feb                   Prince                   Kindly allow us a moment to check.           09:21 AM, 25th Feb                     User                    Plz my mob number is 01000565746*           09:22 AM, 25th Feb                   Prince                   Please allow me a moment to retrieve your information.           09:23 AM, 25th Feb                     User                    Ok sure take your time           09:23 AM, 25th Feb                   Prince                   As per the tracking information, we can see that 
 your order has been returned back to our warehouse.  Our courier partner tried to contact you multiple times on the contact number which was provided at the time of placing this order: (+201000564746) but without success. The courier has now sent the items back to the warehouse and the return process has already been initiated. Unfortunately we are unable to resend the items once the return process has already been initiated.   We would request you to please place a new order for the same items if available with your contact number and we will try our best to make sure the items are delivered to you in a timely fashion.            09:25 AM, 25th Feb                     User                    Ok thank you           09:27 AM, 25th Feb                   Prince                   is there anything else i can help you with?           09:27 AM, 25th Feb                   Prince                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day
 .           09:30 AM, 25th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2152186