Subject: New Reply Received - return
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 24 Feb 2021 15:45:51 +0000 (UTC)

Hi Prince Malik,  The customer has responded to the ticket.  return  Ticket comment <div>Its been a month and no one picked my order and no one even contacted me . can i know what happened to the return? <br><br>
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<div>Thank You, </div>
<div>Lama Al Deeb</div>
<div><span style="font-size: 13pt">Sent from my iPhone</span></div>
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<div>On 21 Feb 2021, at 5:14 PM, Lama Al Deeb &lt;[email-masked]&gt; wrote:<br><br>
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<blockquote><div dir="ltr">i would like to know what happened when will you return my item! <br><br><div dir="ltr">
<div>Thank You, </div>
<div>Lama Al Deeb</div>
<div><span style="font-size: 13pt">Sent from my iPhone</span></div>
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<br><blockquote>On 10 Feb 2021, at 12:08 PM, Max &lt;[email-masked]&gt; wrote:<br><br>
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	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr"><div dir="ltr">Hi Lama,<br><br>Thank you for your patience.<br> <br>We would like to inform you that as the previous pickup was getting so much delayed so we have initiated a new return request for the same item in order for the collection to happen at the earliest. Our return and refunds are always meant to be a hassle free process. We would request you to please allow us some more time to proceed with the same.<br> <br>Our courier partner will call you on +966580332760 soon to arrange time for collection. For your reference, you can track your return collection status by clicking here and using 46408427936.<br><br>Once again please accept our sincere apologies for the inconvenience due to collection delay.<br><br>We thank you for your understanding and cooperation.<br> <br>Feel free to get in touch with us for further assistance.<br> <br>Your friends,<br>The Support Team</div></div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2078717