Subject: Ticket Assigned - Conversation with hi good morning / C&C follow-up
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 24 Feb 2021 07:26:02 +0000 (UTC)

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi good morning / C&C follow-up hi good morning                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi good morning Bot:  Hi Hi Good Morning ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Kuwait Bot:  Please enter your order number to continue Customer:  8273438893 Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  8273438893 Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  8237438893 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  /startOver            11:02 AM, 24th Feb                     hi good morning                    8237438893           11:02 AM, 24th Feb                   Prince                   Hi, Thank you for contacting us. My name is Prince. How may I help you?           11:02 AM, 24th Feb                     hi good morning                    Hi Mr.prince           11:03 AM, 24th Feb                     hi good morning                    Just need to check my order status           11:03 AM, 24th Feb                     hi good morning                    8237438893           11:03 AM, 24th Feb                   Prince                   Please allow us a moment to check.           11:09 AM, 24th Feb                   Prince                   We see that you have placed your order on 23 Feb, 2021. We would like to inform that your order is ready to shipped and click and collect orders are usually delivered to the stores and are ready to pick-up within 2-3 working days.   You’ll receive an SMS and an email when your order is ready for collection.           11:15 AM, 24th Feb                   Prince                   Hi, I'm not getting a response from you. Are we still connected?           11:21 AM, 24th Feb                   Prince                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           11:25 AM, 24th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2147645