Subject: Ticket Assigned - Conversation with sunety mustofa / escalation
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 24 Feb 2021 06:28:40 +0000 (UTC)

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sunety mustofa / escalation sunety mustofa                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  sunety mustofa Bot:  Hi Sunety Mustofa ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Kuwait Bot:  Please enter your order number to continue Customer:  8237141201 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  96550895777            10:18 AM, 24th Feb
                      sunety mustofa                    I want to know when my order will be delivery           10:20 AM, 24th Feb                   Prince                   Hi, Thank you for contacting us. My name is Prince. How may I help you?           10:20 AM, 24th Feb                   Prince                   Please do let us know the order number?           10:20 AM, 24th Feb                     sunety mustofa                    8237141201           10:20 AM, 24th Feb                   Prince                   Kindly allow us a moment to check.           10:21 AM, 24th Feb                     sunety mustofa                    Please           10:22 AM, 24th Feb                   Prince                   We sincerely apologize for the inconvenience caused. We have forwarded your query to the concerned team and will be in touch with you on email ([email-masked]).           10:23 AM, 24th Feb                     sunety mustofa                    Ok           10:25 AM, 2
 4th Feb                   Prince                   Is there anything else i can help you with?           10:25 AM, 24th Feb                   Prince                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:28 AM, 24th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2147407