Subject: Ticket Assigned - Conversation with User / C & C follow up
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 24 Feb 2021 03:26:56 +0000 (UTC)

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User / C & C follow up User                    Hi my account auto logged out and i forgot my password my order is in transit and i am unable to see. Please hrlp me to restore my password           07:12 AM, 24th Feb                   Prince                   Hi, Thank you for contacting us. My name is Prince. How may I help you?           07:13 AM, 24th Feb                   Prince                   Please do let us know your order number?           07:13 AM, 24th Feb                     User                    Hi prince           07:13 AM, 24th Feb                     User                    Hi my account auto logged out and i forgot my password my order is in transit and i am unable to see. Please hrlp me to restore my password           07:13 AM, 24th Feb                     User                    I dont remember it brother           07:13 AM, 24th Feb                     User                    It was in my account and now my account has logged out           07:14 AM, 24th Feb                   Prince                   We sincerely apologize for the issue that you are facing however, please simply follow the below steps to reset the password for your account:  1. Click on "Forgot Password" Link on the login window. 2. Enter your registered email address. 3. Check your registered email inbox/spam folder. 4. Click on the password reset link and change your password. 5. You can login now with your new password           07:15 AM, 24th Feb                     User                    Let me check will get back to you in a minute           07:15 AM, 24th Feb                   Prince                   Sure please.           07:16 AM, 24th Feb                   Prince                   Hi, I'm not getting a response from you. Are we still connected?           07:19 AM, 24th Feb                     User                    6276285477           07:21 AM, 24th Feb                     User                    Thanks it login now above is my order number           07:21 AM, 24th Feb                     User                    Could you please check current status when it will be delivered?           07:22 AM, 24th Feb                   Prince                   Kindly allow us a moment to check.           07:22 AM, 24th Feb                   Prince                   As i can see that you have placed your order on 22 Feb, 2021. We would like to inform that your order is ready to shipped and click and collect orders are usually delivered to the stores and are ready to pick-up within 3 - 5 working days.   You’ll receive an SMS and an email when your order is ready for collection.           07:24 AM, 24th Feb                     User                    Thanks buddy, you are really a helping hand. Thanks for your support. Have a nice day           07:25 AM, 24th Feb                   Prince                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:26 AM, 24th Feb                     User                    Bye           07:26 AM, 24th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2147128