Subject: Ticket Assigned - Conversation with Wriggly Pen / Shukran
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 23 Feb 2021 10:07:51 +0000 (UTC)

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Wriggly  Pen / Shukran Wriggly  Pen                    Hello           01:40 PM, 23rd Feb                   Bot                   أهلا مرة أخرى!           01:40 PM, 23rd Feb                     Wriggly  Pen                    Can anyone help me           01:40 PM, 23rd Feb                   Prince                   Hi, Thank you for contacting us. My name is Prince. How may I help you?           01:42 PM, 23rd Feb                     Wriggly  Pen                    I got 2 sukran           01:43 PM, 23rd Feb                     Wriggly  Pen                    i want to delink my last one           01:43 PM, 23rd Feb                   Prince                   Please do let us know the email address in which your Shukran is linked?           01:45 PM, 23rd Feb                     Wriggly  Pen                    [email-masked]           01:46 PM, 23rd Feb                     Wriggly  Pen                    1600000222536538 this is my new one n i want to delink it           01:47 PM, 23rd Feb                   Prince                   Please allow us a moment to retrieve your information.           01:47 PM, 23rd Feb                     Wriggly  Pen                    Hello           01:49 PM, 23rd Feb                     Wriggly  Pen                    sorry its my old one           01:49 PM, 23rd Feb                     Wriggly  Pen                    i gave u my old sukran no           01:50 PM, 23rd Feb                   Prince                   As we can see under this email ([email-masked]) this Shukran card is linked (1600000302134125).           01:50 PM, 23rd Feb                     Wriggly  Pen                    1600000302134125 Yea this is my new one           01:51 PM, 23rd Feb                     Wriggly  Pen                    can i delink this one 1600000302134125           01:52 PM, 23rd Feb                     Wriggly  Pen                    i want to use my old one           01:52 PM, 23rd Feb                   Prince                   Kindly allow me a moment  to delink this Shukran card (1600000302134125).           01:53 PM, 23rd Feb                     Wriggly  Pen                    Ok           01:54 PM, 23rd Feb                   Prince                   Your Shukran card (1600000302134125) is delinked from this email ([email-masked]).           01:55 PM, 23rd Feb                     Wriggly  Pen                    Thank you           01:56 PM, 23rd Feb                     Wriggly  Pen                    then how to link it wit old           01:56 PM, 23rd Feb                     Wriggly  Pen                    can u help me           01:56 PM, 23rd Feb                     Wriggly  Pen                    1600000222536538           01:57 PM, 23rd Feb                   Prince                   Your Shukran card has been delinked and unblocked, Now we request you to link your Shukran account again to link your Shukran card, please follow the below steps:  1- Log in your account. 2- Go to My account > Shukran > Link your account here. 3- Follow the provided steps on the webpage  We are giving you 5 days from the order date to link your account. Once you link your account within the 5 days of purchase, your points will be automatically credited into your Shukran account. You can only earn the points on your last purchase.           01:58 PM, 23rd Feb                   Prince                   Is there anything else i can help you with?           01:59 PM, 23rd Feb                   Prince                   Hi, I'm not getting a response from you. Are we still connected?           02:01 PM, 23rd Feb                   Prince                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:03 PM, 23rd Feb                     Wriggly  Pen                    I couldn’t link it           02:03 PM, 23rd Feb                   Prince                   What's the issue you're facing?           02:04 PM, 23rd Feb                   Prince                   Kindly share the screenshot of the issue which you're facing while linking your Shukran card.           02:05 PM, 23rd Feb                   Prince                   Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           02:07 PM, 23rd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2143863