Subject: Ticket Assigned - Conversation with nan
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 23 Feb 2021 08:20:03 +0000 (UTC)

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with nan nan                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  /startover Bot:  Please enter your name Customer:  /startover Bot:  Please enter your name Customer:  nan Bot:  Hi Nan ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD or cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.   Canc
 eled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0563761687            11:55 AM, 23rd Feb                     nan                    Hii.. My item was returned 9 days before but i did not receive my refund till now           11:56 AM, 23rd Feb                     nan                    Order no.6272887770     
       11:58 AM, 23rd Feb                   Prince                   Hi, Thank you for contacting us. My name is Prince. How may I help you?           11:58 AM, 23rd Feb                     nan                    I want my refund           11:59 AM, 23rd Feb                     nan                    Im waiting since 9 days           11:59 AM, 23rd Feb                     nan                    I havr returned item on 15-02-2021.. untill now no updatr received           12:00 PM, 23rd Feb                   Prince                   Please allow us a moment to check.           12:06 PM, 23rd Feb                   Prince                   We sincerely apologize for the inconvenience caused. We have forwarded your query to the concerned team and will be in touch with you on email ([email-masked]).           12:13 PM, 23rd Feb                   Prince                   Hi, I'm not getting a response from you. Are we still connected?           12:15 PM, 23rd Feb              
      Prince                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           12:19 PM, 23rd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2143252