Subject: Ticket Assigned - Conversation with Sailing Popsicle / Delivery follow up
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 23 Feb 2021 08:11:55 +0000 (UTC)

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sailing Popsicle / Delivery follow up Sailing Popsicle                    Hi           11:46 AM, 23rd Feb                   Prince                   Hi, Thank you for contacting us. My name is Prince. How may I help you?           11:48 AM, 23rd Feb                     Sailing Popsicle                    I nred an update on ky order           11:49 AM, 23rd Feb                     Sailing Popsicle                    Number  8234318893           11:49 AM, 23rd Feb                   Prince                   Kindly allow us a moment to check.           11:49 AM, 23rd Feb                     Sailing Popsicle                    Sure           11:52 AM, 23rd Feb                   Prince                   We have already processed the refund of KWD 28.75 for the returned items in the form of voucher code and please find enclosed your credit voucher code #  8
 2343188939304309179.   You can redeem the voucher at in 5 easy steps:   Step 1 - Simply log onto Step 2 - Start shopping Step 3 - Add chosen items to the basket Step 4 - Proceed to checkout Step 5 - Apply promo code at Checkout   Please be informed that this voucher can only be used once.           11:53 AM, 23rd Feb                     Sailing Popsicle                    Why were they returned?           11:53 AM, 23rd Feb                     Sailing Popsicle                    I didnt ask for a refund           11:54 AM, 23rd Feb                   Prince                   As i can see under this order (8234318893) you have returned this items to the store.           11:56 AM, 23rd Feb                     Sailing Popsicle                    Sorry           11:57 AM, 23rd Feb                     Sailing Popsicle                    I think i gave unthe wrong number           11:57 AM, 23rd Feb                     Sailing Popsicle                    8237061817           11:57 
 AM, 23rd Feb                     Sailing Popsicle                    Please check this one           11:58 AM, 23rd Feb                   Prince                   Kindly allow us a moment to check.           11:59 AM, 23rd Feb                     Sailing Popsicle                    Sure           12:00 PM, 23rd Feb                   Prince                   We apologize it's taking longer time then usual.           12:05 PM, 23rd Feb                     Sailing Popsicle                    No problem           12:05 PM, 23rd Feb                   Prince                   As we can see you have placed your order on 21 Feb, 2021. The orders are usually delivered within 2 - 3 working days.   You can now track it online at https://rb.gy/t4zw7m using tracking number FP0222211000766.   Our courier partner will contact you to arrange a time for delivery. The order should be with you soon.            12:09 PM, 23rd Feb                     Sailing Popsicle                    Got it   
         12:10 PM, 23rd Feb                     Sailing Popsicle                    Thank u           12:10 PM, 23rd Feb                   Prince                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:11 PM, 23rd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2143196