Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 23 Feb 2021 08:09:52 +0000 (UTC)

Hi Prince Malik,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">You guys never bother to reply i massaged you with in 24 hours of receiving my order <div dir="auto">So please i need a refund for damaged  and wrong products </div>
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<div>On Mon, 8 Feb 2021, 14:18 Jojo Agha, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div>Order number is 6270851212</div>
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<div dir="ltr" class="gmail_attr">On Mon, 8 Feb 2021, 12:07 Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Sehar,<br><br>Thank you for reaching out us.<br><br>We are truly sorry to hear that you have received a different and damage item than the one you originally ordered from our website. We will surely help you out with this.</div>
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<div dir="ltr">We understand you were expecting the item to arrive to you in perfect condition, and we feel very sorry that on this instance we could not meet your expectations.<br><br>We request you to please specify your order number and complete name of the item item which you have received a wrong and damage item along with its price so we can further assist you.<br><br>We would also request you to provide us some snapshots of the wrong and damage item you received.<br><br>We look forward to hearing from you.<br><br>Your friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2078054