Subject: Ticket Assigned - Conversation with User / refund
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 23 Feb 2021 07:35:08 +0000 (UTC)

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User / refund User                    Hello           11:11 AM, 23rd Feb                   Bot                   Hi again!           11:11 AM, 23rd Feb                     User                    I have done one returm and still not received re fund forr it           11:12 AM, 23rd Feb                   Prince                   Hi, Thank you for contacting us. My name is Prince. How may I help you?           11:13 AM, 23rd Feb                   Prince                   Please do let us know your order?           11:13 AM, 23rd Feb                     User                    It was a textured jacket with long sleeves and zip closure           11:15 AM, 23rd Feb                     User                    I did the return last month           11:15 AM, 23rd Feb                     User                    Still dint receive a refund           11:15 AM, 2
 3rd Feb                   Prince                   Please do let us know your order?           11:16 AM, 23rd Feb                     User                    9630792091           11:18 AM, 23rd Feb                     User                    Thats the order number           11:18 AM, 23rd Feb                   Prince                   Kindly allow us a moment to check.           11:21 AM, 23rd Feb                   Prince                   The refund amount of AED 40.00 for order ID 9630792091, has been processed from our side to your  card on 2/1/21 10:26 AM under the transaction ID 169999990077786170.  Also, we would request you to please contact your bank and they would be happy to help you.           11:27 AM, 23rd Feb                   Prince                   Hi, I'm not getting a response from you. Are we still connected?           11:31 AM, 23rd Feb                   Prince                   It was a pleasure to assist you. Thank you for shopping with us.  Have a won
 derful day.           11:34 AM, 23rd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2143031