Subject: Ticket Assigned - Conversation with rekha rohit / return
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 23 Feb 2021 06:50:14 +0000 (UTC)

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with rekha rohit / return rekha rohit                    Bot:  Hi again! Bot:  Please enter your name Customer:  rekha rohit Bot:  Hi Rekha Rohit ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.
    Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            10:29 AM, 23rd Feb                   Prince                   Hi, Thank you for contacting us. My name is Prince. How may I help you?           10:30 AM, 23rd Feb                     rekha rohit                    Hi           10:30 AM, 23rd Feb                     rekha rohit                    Before 2 days i sent return request but still nobody collect item           10:30 AM, 23rd Feb                     rekha rohit                    Waiting f
 or response           10:32 AM, 23rd Feb                     rekha rohit                    Somebody here to response me ?           10:34 AM, 23rd Feb                   Prince                   Please do let us know your order number?           10:35 AM, 23rd Feb                     rekha rohit                    9636409938           10:36 AM, 23rd Feb                   Prince                   Kindly allow us a moment to check.           10:38 AM, 23rd Feb                     rekha rohit                    You already took 3 mins. How much time you required more           10:39 AM, 23rd Feb                   Prince                   We apologize as it's taking longer than usual.           10:43 AM, 23rd Feb                     rekha rohit                    Okay           10:43 AM, 23rd Feb                     rekha rohit                    Still wa           10:44 AM, 23rd Feb                     rekha rohit                    Still waiting           10:45 AM, 23rd Feb   
                 Prince                   As we can see you have already created a return request.  Our courier team will contact you in 3-5 working days for the collection. Under the tracking ID # RP022021002348 & RP022021002378.           10:45 AM, 23rd Feb                     rekha rohit                    Okay, waiting for your courier team           10:47 AM, 23rd Feb                   Prince                   Is there anything else i can help you with?           10:47 AM, 23rd Feb                   Prince                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:49 AM, 23rd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2142811