Subject: Ticket Assigned - Conversation with User / C & C follow up
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 20 Feb 2021 07:57:43 +0000 (UTC)

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User / C & C follow up User                    Hello           11:39 AM, 20th Feb                   Bot                   Hi again!           11:39 AM, 20th Feb                     User                    I want to know the status of my orser           11:39 AM, 20th Feb                     User                    Order           11:39 AM, 20th Feb                     User                    Othfirst i got a notice saying tge payment was cancelled           11:42 AM, 20th Feb                     User                    Then when I checked tge qpp           11:43 AM, 20th Feb                     User                    It says proceasing           11:43 AM, 20th Feb                   Prince                   Hi, Thank you for contacting us. My name is Prince. How may I help you?           11:44 AM, 20th Feb                     User                    Hi Prince           11:44 AM, 20th Feb                   Prince                   Please do let us know your order number?           11:44 AM, 20th Feb                     User                    I want to know tge statis of my order           11:44 AM, 20th Feb                     User                    Status           11:44 AM, 20th Feb                     User                    Ok           11:45 AM, 20th Feb                     User                    I have to go back in the app and loose the conversion           11:46 AM, 20th Feb                   Prince                   But without the order number we're unable to provide any information regarding your order.           11:48 AM, 20th Feb                     User                    It's           11:48 AM, 20th Feb                     User                    6275562575           11:49 AM, 20th Feb                   Prince                   Kindly allow us a moment to check.           11:50 AM, 20th Feb                     User                    Sure           11:51 AM, 20th Feb                   Prince                   We see that you have placed your order on 19 Feb, 2021. We would like to inform that your order is ready to shipped and click and collect orders are usually delivered to the stores and are ready to pick-up within 3 - 5 working days.   You’ll receive an SMS and an email when your order is ready for collection.           11:52 AM, 20th Feb                     User                    So tge paymebt has gone through?           11:53 AM, 20th Feb                     User                    The           11:53 AM, 20th Feb                     User                    Payment           11:53 AM, 20th Feb                   Prince                   Yes, this order is successfully placed.           11:53 AM, 20th Feb                     User                    Great           11:54 AM, 20th Feb                     User                    Thanks           11:54 AM, 20th Feb                   Prince                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:54 AM, 20th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2127968