Subject: Ticket Assigned - Conversation with User / order follow up
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 20 Feb 2021 07:53:05 +0000 (UTC)

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User / order follow up User                    Hello. Good morning... My name is Gerlie and i placed an order last 15Feb. it's still under process. How long it will take for 1 item for collection? Please advise. Thank you           11:44 AM, 20th Feb                   Prince                   Hi, Thank you for contacting us. My name is Prince. How may I help you?           11:45 AM, 20th Feb                   Prince                   Please do let us know your order number?           11:47 AM, 20th Feb                   Prince                   Hi, I'm not getting a response from you. Are we still connected?           11:50 AM, 20th Feb                   Prince                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           11:52 AM, 20th 
 Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2127938