Subject: Ticket Assigned - Conversation with User / escalation
From: Splash <[email-masked]>
To: [email-masked]
Date: Sat, 20 Feb 2021 07:47:11 +0000 (UTC)

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User / escalation User                    I can’t use the promo code           11:20 AM, 20th Feb                   Prince                   Hi, Thank you for contacting us. My name is Prince. How may I help you?           11:23 AM, 20th Feb                     User                    I can’t use the promo code           11:23 AM, 20th Feb                     User                             11:24 AM, 20th Feb                     User                    It’s valid until 24/02           11:24 AM, 20th Feb                   Prince                   Kindly share the screenshot of the issue which you're facing while applying this code.           11:29 AM, 20th Feb                     User                    It says code has expired           11:32 AM, 20th Feb                     User                             11:33 AM, 20th Feb                   Prince                   We sincerely apologize for the inconvenience caused. We have forwarded your query to the concerned team and will be in touch with you on email. Kindly confirm us your email address?           11:39 AM, 20th Feb                     User                    [email-masked]           11:43 AM, 20th Feb                   Prince                   Thank you for providing us your email address. We'll get back to you asap.           11:44 AM, 20th Feb                   Prince                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:46 AM, 20th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2127896