Subject: Ticket Assigned - Conversation with User / magnetic
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 20 Feb 2021 07:40:38 +0000 (UTC)

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User / magnetic User                    Hello           11:18 AM, 20th Feb                   Bot                   Hi again!           11:18 AM, 20th Feb                   Prince                   Hi, Thank you for contacting us. My name is Prince. How may I help you?           11:20 AM, 20th Feb                     User                    I received the clothes i ordered but one of the shirts still have their tag on which should have been removed by your services           11:20 AM, 20th Feb                     User                    The one that is removed using magnets i believe           11:21 AM, 20th Feb                     User                    It is the one stuck and cannot be removed. I dont know what it is called           11:24 AM, 20th Feb                     User                    usually in store they remove it after payment         
   11:24 AM, 20th Feb                   Prince                   We sincerely apologize for any inconvenience caused to you.  We would like to infrom you that we have forwarded this issue to our concerned team and they are going to make sure this will not repeat in future again. However, we would request you to please visit any nearby store and show them your order confirmation email for the removal of the security tag.           11:30 AM, 20th Feb                   Prince                   Hi, I'm not getting a response from you. Are we still connected?           11:33 AM, 20th Feb                   Prince                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           11:40 AM, 20th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2127866