Subject: Ticket Assigned - Conversation with User/delivery
From: Lifestyle <[email-masked]>
To: [email-masked]
Date: Sat, 20 Feb 2021 07:02:18 +0000 (UTC)

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User/delivery User                    Hello           10:40 AM, 20th Feb                   Bot                   Hi again!           10:40 AM, 20th Feb                   Prince                   Hi, Thank you for contacting us. My name is Prince. How may I help you?           10:40 AM, 20th Feb                     User                    I ordered since 15th Feb and until now I didn’t receive my order , is there any problem with the order because it was supposed to deliver on 17th Feb           10:41 AM, 20th Feb                     User                    I called them twice to follow up my order they said they will check and try to send it as soon as possible but until now nothing happened           10:43 AM, 20th Feb                   Prince                   Please do let us know your order number?           10:44 AM, 20th Feb                     User                    FP021521001981           10:46 AM, 20th Feb                     User                             10:46 AM, 20th Feb                     User                    They never contacted me I was there all the time in the office how they are saying (customer no response) ?!           10:48 AM, 20th Feb                   Prince                   Kindly allow us a moment to check?           10:48 AM, 20th Feb                     User                    Ok           10:49 AM, 20th Feb                   Prince                   Please provide us the order number?           10:49 AM, 20th Feb                   Prince                   As this is the tracking id which you have provided.           10:50 AM, 20th Feb                     User                             10:53 AM, 20th Feb                   Prince                   Allow us a moment to check.           10:55 AM, 20th Feb                   Prince                   Your order is already on its way. You can now track it online at https://rb.gy/t4zw7m using tracking number FP021521001981.   Our courier partner will contact you to arrange a time for delivery. The order should be with you soon.            10:59 AM, 20th Feb                     User                    Ok thank you           11:01 AM, 20th Feb                   Prince                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:01 AM, 20th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2127673